From Neil McDougall, Wednesday 18 March (PM)

The situation continues to evolve.  I want to talk to you about how we plan to manage the risk to our people from this point.

The Risk to Our People.  We have made progress against this risk, but are not all of the way there.  We have enabled some 300 staff in the most vulnerable situation to work from home where possible or desirable.  What is emerging is that these staff plan to adopt different approaches to using this ability, with some working from home full-time, some working from home part-time and others choosing to remain in our offices secure in the knowledge that they can shift to home-working if they need to.

We now need to move on to those individuals for whom infection poses a lower threat.  For the next phase of this change in working pattern we will be concentrating on those whose journey to work places them at heightened risk of infection.  So those members of staff who live in London and those commuting by public transport to our offices in Dorking, Bristol and Glasgow will be next to be offered the option to work from home, or to adapt their working arrangements to reduce their risk of infection.  To manage the impact on the business we plan to implement these changes for members of staff who live in London and those commuting by public transport to our offices in Dorking on Thursday 19 March and for those commuting by public transport to our offices in Glasgow and Bristol (both Cube and Narrow Quay) on Friday 20 March.

If you fall into one of these Groups please make sure that you can continue to deliver your outputs effectively and that you have informed your line manager of your planned working arrangements.  This is going to be challenging, balancing our personal concerns and health whilst continuing to support our customers.

I recognise that many of us will have personal concerns for our health and wellbeing at this time.  Please keep an eye out for each other during these difficult times.