From Neil Pryke, Company Security Manager, Tuesday 17 March:

When working remotely, try to work somewhere you can protect the information on your laptop and any physical documents, if possible a separate room.

If working in communal areas, try to make sure that your work cannot be seen by others.

Remember your family and flatmates are probably not security cleared!

Please remember that generally family members and flatmates do not have security clearance or a ‘need to know’ about what you are working on.

If you need to take any hard copy information home, please avoid leaving any sensitive information out where it can be seen or accessed by others. Identify a secure storage location when not in use. Ensure all information is returned to the office on your return.

If you have to make a sensitive phone or Teams call, make sure you cannot be overheard – voices can carry further than you may think. Calls can be held up to and including OFFICIAL-SENSITIVE with approved parties. For external calls check that all parties are happy with this level of classification at the outset.

If you need to do a Video Teams meeting make sure other people are not in the room with you, blur the background, and ensure that the volume is at a level that cannot be overheard.

Turn Alexa off!

If you have an Alexa or similar device, in the room you are working in, make sure it is switched off while you are holding work related calls. These devices work by recording your voice, so anything you say will be in the strictest of confidence between yourself, the person on the call and Amazon!

What happens if something goes wrong?

If you find yourself in a situation where you think your device, or sensitive information has been lost, stolen or otherwise compromised then it is vital that you contact the Security team security@fnc.co.uk, your local Security Controller or your line manager as quickly as possible. This will allow us to assess the potential impact, provide advice and where necessary remotely disable your systems' access.